Shipping policy

Shipping Policy

Last updated: 26 August 2026

Thank you for shopping with us! We aim to make your shopping experience as smooth and convenient as possible.

Processing Time

Orders are generally processed within 1–3 business days after payment has been received. Orders placed on weekends or public holidays will be processed on the next business day.

Please note that processing times may be longer during promotional periods, holidays, or periods of high order volumes.

Delivery Time

Once your order has been processed and dispatched, delivery times may vary depending on your location and the courier service used.

Estimated delivery times are 3-5 business days. Please note that delivery times are estimates and are not guaranteed, as delays may occur due to circumstances outside of our control.

Shipping Fees

Shipping costs will be calculated and displayed at checkout before you complete your purchase.

Any applicable free-shipping promotions will be subject to the terms and conditions of the promotion.

Order Tracking

You will be able to track your order on the Aramex website, you will receive your tracking information once your order has been dispatched.

Please ensure that your delivery details are correct when placing your order. We cannot be held responsible for delays or additional costs resulting from incorrect or incomplete delivery information.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us at sksupplysa@gmail.com with your order number so that we can assist you.

Once an order has been handed over to the courier, delivery delays may be outside of our control. However, we will do our best to assist you in resolving any delivery issues.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible and provide photographs of the damaged packaging and product. We will assess the situation and assist you accordingly.

Contact Us

If you have any questions regarding your order or our shipping policy, please contact us at:

Email: sksupplysa@gmail.com
Phone: +27 71 027 1318

We reserve the right to update this Shipping Policy from time to time. Any changes will be posted on this page.